Our CAFM does not match reality. Where do you start?

With the asset and location hierarchy. Once that is clean and structured, PPM schedules, compliance and reporting all have something reliable to hang off. Rebuilding the register first saves rework everywhere else.

Will engineers actually use new mobile workflows?

They will if the app matches how the job is done. We design capture around the visit, not the back office, so jobs, parts and evidence are recorded first time without extra admin.

Can client SLA and PPM reporting be automated?

Yes. Dashboards and packs per client and per contract generate from live CAFM, helpdesk and finance data, which typically takes days a month off the account team.

Do you connect IoT or BMS data?

Where it earns its place. Condition, energy and alarm data is useful when it drives maintenance decisions rather than filling another dashboard.

All sectors

Sector · Facilities & maintenance

CAFM, PPM and compliance that reflects what is actually happening on site.

Facilities and maintenance are the same operation: planned and reactive work on buildings and assets, delivered by trades, engineers and maintenance providers who are rarely at a desk. Between them they sit on some of the richest operational data in property and often struggle to use it. We help turn CAFM, IoT, contractor and finance data into an operating picture that supports service delivery and margin.

Sound familiar?

The CAFM does not reflect reality.

Asset registers are out of date, PPM schedules drift, and reactive works get logged after the fact.

SLA reporting takes a week.

Every month is a manual pull from CAFM, finance and helpdesk to satisfy client reporting.

Site teams and trades work off paper.

The engineer finishes the job and the paperwork catches up later, if at all, and subcontracted trades report in their own formats.

Compliance evidence is fragile.

Certificates and inspection records are scattered across sites, contractors and folders.

What we do

How we help.

Rebuild the asset register.

A clean, structured asset and location hierarchy that CAFM, PPM and compliance can all rely on.

Mobile-first workflows.

Apps for engineers, trades and maintenance providers that capture jobs, parts and evidence properly, first time.

One way to work with subcontractors.

Dispatch, quotes, timesheets, parts and invoices flowing through the same process whether the work is done in-house or by a trade partner.

Automated client reporting.

SLA, PPM and compliance dashboards generated from live data, per client, per contract.

IoT and BMS integration.

Sensor and BMS data pulled into the same operating picture: condition, energy and alarms feeding maintenance decisions.

Outcomes

What good looks like.

Contracts run on data instead of memory.
Client reporting produced in minutes, not days.
First-time fix and trade performance visible per contract.
Compliance risk visible and actionable, not hidden.
Margin protected through better labour and subcontractor deployment.

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Example engagements

What we would connect, and what you would get.

Example engagement scenarios for this audience, drawn from the shape of work we do.

Asset register rebuild

A clean asset and location hierarchy meant PPM schedules matched what is actually in the buildings, and missed tasks dropped away.

Systems and data connected

CAFM
Asset surveys
Compliance records
Contract data

Client reporting on tap

SLA and PPM packs per contract now generate from live data, which took a week a month back off the account team.

Systems and data connected

CAFM
Helpdesk
Finance ledger
Reporting dashboards

One process for trades

In-house engineers and subcontracted trades work the same flow, so first-time fix and trade performance are visible per contract.

Systems and data connected

Mobile job app
Subcontractor dispatch
Parts and stock
Timesheets and invoicing

Where to next

The work this usually turns into.

Advice comes first. These are the areas we most often end up covering for this audience.

Systems implementation

CAFM and mobile job workflows that engineers and trades will actually use.

Systems implementation for facilities & maintenance

Integration

Jobs, assets, parts and finance connected end to end.

Integration for facilities & maintenance

Data and reporting

SLA, PPM and compliance reporting without the weekly spreadsheet ritual.

Data and reporting for facilities & maintenance

Tell us about your facilities & maintenance setupWe will prefill the message, so you can edit it instead of starting from a blank box.

Selected client outcomes

Results from facilities & maintenance work.

Results from completed engagements with this audience. Client identities are withheld under confidentiality agreements.

Talk through your own numbers

Estate and facilities operator · 320 sites

Compliance evidence off email and out of shared drives

The problem. Certificates, inspections and remedial records were scattered across contractor emails, drives and paper. Missed statutory checks only surfaced during an audit.

The decision. Rather than roll a new CAFM across 320 sites, we recommended migrating and cleaning the compliance history into the existing platform and tightening scheduling around it.

What we did. We migrated 15 years of asset and compliance history into one searchable record, tied every certificate to a site and asset, and automated inspection scheduling with escalation.

The outcome

99.2%: Statutory inspections on schedule
5 days → 2 hrs: Time to assemble an audit pack
-46%: Reactive works from missed maintenance

Managing agent · 6,400 units

Service charge and arrears reporting cut from days to minutes

The problem. Service charge budgets, arrears and works orders sat in three systems and a stack of spreadsheets. Every client report was rebuilt by hand and the numbers rarely matched between finance and property.

The decision. We advised fixing the lease and unit record first and leaving the finance system alone. Replacing it would have cost six figures and solved none of the reporting problem.

What we did. We mapped property, lease and unit records into one model, moved reporting onto live finance and property data, then automated client packs by building and schedule.

The outcome

4 days → 20 mins: Time to produce a client reporting pack
-31%: Arrears older than 90 days
100%: Units reconciled against the lease record

Questions

The things people ask us first.

If yours is not here, ask it directly.

All questions

Related sectors

Nearby work that shares the same data.

Most property businesses sit across more than one of these. Follow whichever is closest to your problem.

Landlord and property manager compliance records

The management side that depends on your compliance and job history being clean.

Developer and construction asset handover

Getting usable asset and warranty data out of projects before practical completion.

Not sure which fits? Start with our independent data and technology advisory or browse every implementation service we deliver, then see all property and infrastructure sectors.

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