1. Agreement to Terms
By accessing our website or using the services of Stratford Ellis ("Stratford Ellis", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). Stratford Ellis is the trading name of Ahonsi Consulting Limited (registered in England & Wales). These Terms constitute a legal agreement between you (the individual or entity using our site or services, referred to as "you" or the "Client") and Stratford Ellis.
If you do not agree with any part of these Terms, you must not use our website or services. By continuing to use our site or engaging us, you acknowledge that you have read, understood, and agree to these Terms (along with any other policies referenced, such as our Privacy Policy).
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to this agreement.
2. Description of Services
Stratford Ellis provides professional consulting services in the fields of artificial intelligence (AI), data analytics, and business strategy. Our offerings include, but are not limited to: strategic business consulting, AI-driven data analysis, cloud data infrastructure solutions, technology implementation support, and training or advisory services to help organisations leverage data and technology for growth and efficiency.
We may also provide information on our website (such as articles, insights, or case studies) related to these services. All services are provided pursuant to these Terms and any specific agreements or proposals we enter into with you.
We strive to tailor our consulting solutions to each client's needs; however, the exact scope of work, deliverables, timelines, and fees for Services will typically be set out in a separate proposal or contract between Stratford Ellis and the Client. These Terms apply in addition to any such proposal or contract. In the event of a direct conflict, the specific terms of a signed contract or statement of work will prevail to the extent of that conflict.
3. Eligibility and Account Responsibilities
Our website and services are intended for use by individuals who are 18 years of age or older. By using our site or services, you confirm that you are at least 18 (or the age of legal majority in your jurisdiction) and legally capable of entering into binding contracts. If you use our services on behalf of a company or other organisation, you warrant that you have the authority to bind that entity, and that the entity accepts these Terms.
If we provide any account or registration for accessing certain features or client portals, you agree to the following responsibilities:
- Accurate Information: You will provide truthful, current, and complete information about yourself (and/or your organisation) as prompted by any registration or onboarding process. You will keep such information updated.
- Account Security: You are responsible for maintaining the confidentiality of any account login credentials. Notify us immediately at info@stratfordellis.com if you suspect any unauthorised use or security breach.
- Responsible Use: You are responsible for all activities that occur under your account.
- One Account: Unless explicitly permitted, you should create and use only one account per individual or entity.
- Eligibility Assurance: You will not impersonate any person or entity, or misrepresent your identity or affiliation.
We reserve the right to refuse access to the site or services, suspend accounts, or terminate agreements if eligibility requirements are not met or if account responsibilities are breached.
4. Intellectual Property
All content and materials on our website and provided through our services – including text, graphics, logos, designs, software, reports, presentations, and other deliverables – are the intellectual property of Stratford Ellis or our licensors, unless otherwise indicated. These materials are protected by copyright, trademark, trade secret, and other applicable intellectual property laws.
Ownership
Except for content you provide to us, Stratford Ellis (or our content suppliers) retains all rights, title, and interest in and to the content on the site and any materials or Deliverables we provide to you as part of our services. Use of our trademarks, trade name, or logos is prohibited without our prior written consent.
Limited License for Website Use
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the content on our website for your own personal use or internal business use. You must not copy, reproduce, modify, distribute, or create derivative works of our site content for any commercial purpose without our express permission.
Deliverables and Client Use
If you are a client receiving consulting deliverables and unless otherwise agreed in writing, we grant you a non-exclusive, worldwide license to use and reproduce those deliverables for your internal business purposes, effective once you have paid for the services in full.
Client Materials
You retain all ownership of any content or materials you supply to us. You grant us a limited license to use, copy, modify, and process your content solely as needed to provide the services to you. You represent that you have all necessary rights in such materials.
Third-Party IP
Some content or software used in our services may belong to third parties (for example, open-source libraries, third-party APIs, or licensed datasets). Your use of such third-party materials may be subject to additional terms from those third parties.
5. Payment Terms
When you engage Stratford Ellis for consulting services, you agree to pay the fees and any applicable expenses according to the terms set out in our proposal, engagement letter, or invoice.
Fees and Quotes
Our fees are quoted in writing, typically in Great Britain Pounds (GBP), and are valid for a limited period as specified.
Invoicing
We invoice you according to the schedule or milestones agreed. If no specific schedule is agreed, we will invoice monthly for work performed in the prior month.
Expenses
You agree to reimburse any reasonable out-of-pocket expenses pre-approved by you (e.g. travel, accommodation, specialist software licensing).
Payment Due Date
Invoices are due and payable within 14 calendar days from the invoice date, unless a different due date is stated. Timely payment is of the essence.
Taxes
All fees are exclusive of any applicable taxes or duties. For UK clients, VAT will be charged at the applicable rate if our services are subject to VAT.
Late Payments
If you do not pay an invoice by the due date, we reserve the right to:
- Charge interest on overdue amounts at 8% per annum above the Bank of England's base rate, accruing daily from the due date until payment in full.
- Suspend or halt any ongoing work until all outstanding amounts (including accrued interest) are paid.
- Recover any reasonable costs of collection, including legal fees.
Disputed Charges
If you believe an invoice is incorrect, contact us in writing within 7 days of the invoice date. You must pay any undisputed portions by the due date.
Refunds
Except as expressly provided in Section 6 or required by law, payments are non-refundable.
6. Cancellations, Refunds and Termination
6.1 Cancellation by Client (Before Service Commencement)
If you cancel before we have begun work, notify us in writing. We will cancel upcoming invoices and refund pre-paid amounts, less any costs already incurred on your behalf.
6.2 Client Early Termination (After Work Begins)
You will be responsible for fees for all services rendered up to the effective date of termination, including work in progress and committed resources. We will refund the portion of any advance payment corresponding to services not yet delivered, minus any non-refundable expenses or commitments.
6.3 Cancellation or Termination by Stratford Ellis
We reserve the right to terminate our services, including where:
- You materially breach these Terms and do not cure the breach after notice.
- You become insolvent or unable to pay your debts when due.
- A conflict of interest or ethical issue prevents us from continuing.
- A force majeure event makes performance impossible.
- We discontinue the service generally (with as much prior notice as practicable).
If we terminate through no fault of yours, we will refund fees for services paid for but not yet delivered, and endeavour to assist in an orderly handover.
6.4 Effect of Termination
Your right to receive new services will cease. Each party will return or destroy the other's confidential information. Provisions that by their nature survive termination (payment, IP, confidentiality, disclaimers, liability, and indemnity) will survive.
6.5 Refund Process
Where a refund is due, we will process it as soon as practicable via the same method of payment originally used.
6.6 Notice Requirements
Any notice of termination should be in writing (email is acceptable, provided receipt is acknowledged).
7. User Conduct
When using our website or services, you agree to conduct yourself lawfully and respectfully. You must not:
- Use our site or services for any unlawful purpose.
- Upload or transmit viruses, malware, or other harmful code; attempt to hack, penetrate, or disrupt our security.
- Interfere with the normal operation of our site, bypass security, scrape, or overload our infrastructure.
- Impersonate any person or entity, or misrepresent your affiliation.
- Upload content that infringes any patent, trademark, copyright, or other proprietary rights.
- Harass, abuse, or harm others, or engage in hate speech or discrimination.
- Reverse engineer, decompile, or extract source code from our software except as allowed by law.
- Transmit unsolicited communications or spam.
- Collect personal data about others without consent.
Breach of these rules is a material breach and may result in suspension or termination of access and liability for any resulting damages.
8. Third-Party Links and Services
Our website and deliverables may include references or links to third-party websites, services, or software. These external sites and services are not under our control, and we are not responsible for their content, products, or practices. Inclusion of a link does not imply endorsement.
In delivering our services we may recommend or use third-party platforms (e.g. cloud services, AI platforms). Use of those services may be subject to their own terms, which you are responsible for accepting and complying with. Stratford Ellis is not liable for any loss or damage arising from your use of third-party websites, products, or services.
9. Confidentiality
During our relationship, both parties may exchange sensitive or proprietary information. "Confidential Information" means any non-public or proprietary information one party shares with the other in connection with our engagement, including business plans, financial data, customer information, trade secrets, technical know-how, algorithms, source code, strategies, research, and reports.
Both parties agree to keep the other's Confidential Information confidential and to use it only for the purpose of fulfilling obligations under our engagement, applying at least a reasonable standard of care to protect it.
Disclosure is permitted only with consent, to employees/agents bound by similar obligations, or where required by law (with prompt notice where legally allowed).
Information is not Confidential Information if it is or becomes publicly available through no breach, was independently developed, or was rightfully obtained from a third party without confidentiality obligations.
Upon termination, the Receiving Party will return or destroy Confidential Information, subject to legal retention requirements. The obligations in this section continue for at least five (5) years after the engagement ends, or indefinitely for trade secrets and personal data.
10. Disclaimers
"As-Is" Provision of Services
Stratford Ellis provides all services, information, and content "as is" and "as available", without warranties of any kind except as expressly set out in a written contract or required by law. We do not warrant that the results of using our services will meet your specific expectations or that any particular outcomes will be achieved.
No Implied Warranties
To the fullest extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that our website will be uninterrupted, secure, or error-free.
Informational Content
Articles, blog posts, case studies, or other informational content are for general informational purposes only and are not professional advice for your specific situation.
No Guarantee of Results
Outcomes may vary. We do not guarantee any specific result (such as increased revenue or efficiency gains) from our advice or services.
No Legal, Financial or Tax Advice
Unless explicitly agreed in writing, we do not provide legal, accounting, or tax advisory services. You should seek qualified professionals for such matters.
Technology and AI-related Disclaimers
Software and AI tools have inherent limitations and may produce unpredictable results. Data-driven insights depend on the quality of the data provided. You are responsible for testing and evaluating deliverables in your own environment and using them in compliance with applicable laws.
11. Limitation of Liability
11.1 Unlimited Liabilities Not Restricted
Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be limited or excluded under applicable law.
11.2 Exclusion of Certain Damages
Subject to 11.1, to the maximum extent permitted by law, neither party will be liable to the other for any indirect, special, incidental, or consequential losses, including loss of profit, revenue, anticipated savings, business opportunity, goodwill, or data.
11.3 Cap on Liability
Subject to 11.1, each party's total aggregate liability for all claims arising under these Terms is limited to the total amount of fees actually paid by you to Stratford Ellis for the services in question in the 12 months immediately preceding the event giving rise to the liability. Where no fee has been paid, our total liability is capped at £100.
11.4 Application to Affiliates and Personnel
These limitations also apply to the liability of our directors, officers, employees, contractors, and affiliates.
11.5 Exceptions for Consumer Users
If you are using our services as a consumer, nothing in these Terms is intended to limit or exclude any statutory rights that apply.
11.6 Mitigation and Contributory Fault
You agree to take reasonable steps to mitigate any loss. We will not be liable for damage caused or exacerbated by your misuse of the services.
11.7 Acknowledgement
The allocation of risk in this section is a fundamental part of the agreement. Without these limitations, the fees for our services would likely be higher. This section survives termination.
12. Indemnity
You agree to indemnify, defend, and hold harmless Stratford Ellis (Ahonsi Consulting Limited) and our affiliates, officers, directors, employees, agents, and advisors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to:
- (a) your breach of these Terms or any violation of law in connection with use of our services;
- (b) your misuse of our services or website, including activities under your account;
- (c) any content or materials you provide that infringe a third party's rights;
- (d) your violation of any third-party rights, including IP, confidentiality, or privacy rights.
Likewise, Stratford Ellis will indemnify you for third-party claims arising from our breach of these Terms or our negligence, subject to the same notification and cooperation requirements.
13. Governing Law and Jurisdiction
These Terms, and any dispute arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales.
You and Stratford Ellis each irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute, subject to any additional consumer rights you may have if you reside in Scotland or Northern Ireland.
14. Dispute Resolution
14.1 Amicable Negotiations
Both parties agree to first attempt to resolve any dispute informally. You should contact us at the details in Section 16 with a written description of the issue. We suggest allowing up to 30 days for informal resolution.
14.2 Mediation
If direct negotiation does not resolve the dispute, we encourage mediation through a reputable provider such as CEDR. Mediation costs are typically shared equally.
14.3 Arbitration (Optional)
By mutual written agreement, the parties may submit a dispute to binding arbitration, with the rules and provider decided at that time.
14.4 Litigation
If alternative dispute resolution does not succeed, either party may pursue legal action in the courts of England and Wales. Either party may seek interim relief at any time to protect its rights or Confidential Information.
14.5 Time Limits
Nothing in this section extends or shortens any statutory limitation period.
15. Modifications to Terms
Stratford Ellis reserves the right to modify these Terms from time to time. When we make material changes we will provide appropriate notice — typically a prominent notice on our website, updating the "Last Updated" date, and/or contacting registered users by email.
Continuing to use our website or services after revised Terms take effect means you agree to them. If you do not agree with any changes, you should stop using the site and notify us. Changes will not generally apply retroactively to work already in progress under a previously agreed proposal.
The current Terms will always be available on our website. These Terms cannot be altered or waived by oral statements; any amendment must be in writing.
16. Contact Information
If you have any questions, concerns, or need to send any legal notices regarding these Terms or our services, please use the following contact information:
- Company Name: Stratford Ellis (trading name of Ahonsi Consulting Limited, Company No. 13494736)
- Registered Address: Mansion House, Manchester Road, Altrincham, Cheshire, WA14 4RW, United Kingdom
- Email: info@stratfordellis.com
- Telephone: 020 8720 7490
For Legal Notices
We recommend you send any formal legal notice by certified mail or courier to our registered address, with a copy via email for expediency. Legal notices shall be deemed given when received by us.
For General Inquiries
Feel free to reach out via email or phone for any questions about these Terms or our services. We will make our best effort to respond promptly.
Stratford Ellis is the trading name of Ahonsi Consulting Limited. Registered in England and Wales under Company Number: 13494736.